Sunday, February 27, 2011

Incompatible Ink Cartridge



There are several things you can do if you get this error message:
1. Check the Ink's Compatibility with your printer. It's always recommended you use Original HP ink.
https://h30042.www3.hp.com/SureSupply/
2. Remove and re-install the ink cartridges.
3. Clean the electrical contacts on the cartridge and inside the printer with a moist cotton swab.
4. If that still does not work, try a different ink cartridge or just try running the printer with one cartridge to isolate which cartridge is faulty.
5. Replace in Cartridge.
6. If that still does not resolved it. It's time to service the printer or haveit replaced.

Detailed steps on HP.com. Click the link below.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01818839&cc=us&lc=en&dlc=en#N75

5 comments:

  1. An ink cartridge or inkjet cartridge is a replaceable component of an inkjet printer that contains the ink (and sometimes the print head itself) that is deposited onto paper during printing.




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  2. This was helpful, but now what am I supposed to do with this defective unused cartridge? That's frustrating b/c I bought it over a year ago when I bought the printer.

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  3. This is an helpful article but i found one more post which has comprehensive information at Trendsetter

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